Privacy Policy

Effective Date 22-Sep-2023
Last Updated On 27-Oct-2023

The Cardinal Visual Center respects the privacy of visitors to its website and recognizes the need for appropriate protection and management of the information you share. The privacy policy describes how information that can be used to identify individuals (“”personal information””) used by the website (“”Users””) may be collected, recorded, and used by the Cardinal Visual Center. This privacy policy is thus incorporated into the website’s terms of use.
The purpose of this privacy policy is to inform users of our site about the personal data we collect as well as the following information, where applicable:
RESPONSIBLE FOR ACCESS TO DOCUMENTS AND THE PROTECTION OF PERSONAL INFORMATION
The person responsible for the protection of personal information is also in charge of ensuring compliance with this policy. To communicate with the person responsible for the enforcement of personal information protection, please see the contact us section of our website.

APPLICABLE LAWS
This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the Act respecting the protection of personal information in the private sector. The Cardinal Visual Center adheres to the principles of fair information practices that it collects, uses, discloses, or retains as part of its activities. The practices followed by the Order of Optometrists of Quebec. Where applicable, the Order of Optometrists of Quebec will comply with the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws regarding personal information protection.

Information we collect:
We may also collect the following data when you perform certain functions on our site:

These data are collected when you complete an information form for making an appointment or when you submit your curriculum vitae for a job available at the Cardinal Visual Center.
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you in advance.

How we use your information:
The personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We do not use your data beyond what we disclose. The data we collect automatically are used for the purpose of improving user experience, advertising preferences, and marketing profiling.

How we share your information:

We may disclose user data to any member of our organization who reasonably needs it to achieve the objectives stated in this policy.

Third parties
We will only share your personal information with third parties who have a commercial relationship with our company and who commit to processing your data with the same level of confidentiality and respect as we do. These third parties may include service partners, technology solution providers, and professionals engaged to help us provide our services.
It is important to note that we will never sell your personal information to third parties. Any communication of data will be limited to what is necessary to achieve the purposes for which the data were collected. We will also ensure that third parties with whom we share data have implemented appropriate security measures to protect this information against unauthorized access or misuse.
In the event that we are required to share personal information under a legal obligation or regulatory requirement, we will comply with appropriate procedures to protect your rights and privacy.
We strive to ensure that any data sharing is done within the limits of Bill 25 and with respect for your rights concerning personal information protection. If you have any questions or concerns about sharing your data, please do not hesitate to contact us using the contact details provided in our Privacy Policy.

We may share user data with third-party partners only to help us achieve the objectives stated in this policy. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.

OTHER DISCLOSURES
We are committed to not selling or sharing your data with third parties.

Retention of your information:
User data will be retained for a period of 14 months after the last communication.
We will ensure that users are notified if their data are retained longer than this duration.

Your rights:
As a user, and under Bill 25, you have the right to access your personal information, correct it, delete it, and oppose its processing. If you make this decision, it may mean that we are not able to provide you with all the services we offer. If you wish your information to be deleted or modified in any way, please contact our confidential data protection officer: Mr. Martin Vachon.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Martin Vachon, 127, boul. de l’Hôpital, Gatineau, QC, J8T6Z7 email: m.vachon@centrevisuelcardinal.com. We will address your concerns in accordance with applicable law.